About Aon

Aon Kenya is a leading provider of risk management, insurance brokerage, and human capital resources. We are part of Aon plc (NYSE: AON), a leading global provider or risk management, insurance brokerage and reinsurance brokerage, and human resources solutions and outsourcing services.  Through its more than 72,000 colleagues worldwide, Aon unites to empower results for clients in over 120 countries via innovative risk and people solutions.  We stand ready to draw on our international network and the knowledge of our local experts to give you the best advice, proven solutions and attentive service.

We unite to provide our clients with distinctive client value via innovative and effective risk management and workforce productivity solutions. We stand ready to draw on our international network and the knowledge of our local experts to give you the best advice, proven solutions and attentive service.

Aon Kenya provides seamless Employee Benefits and Risk solutions backed by a world of resources. Our product solutions provide the full range of world class, cost effective personal and business insurance covers and related services. Decades of experience, local alliances, local and global links, expertise and buying power in the market are unmatched.

Aon offers a broad range of products, services and solutions ranging from individuals, local and multinational corporations. To empower our clients improve their productivity by providing superior risk and human capital solutions with integrity and professionalism backed by highly engaged staff.

Who We Are

Our name “Aon” is Gaelic for “Oneness”, it means that we bring together market leading expertise and experience from around the world to deliver a seamless service to our clients, working in close partnership with them to solve their risk problems.

We develop our own talent and encourage them to achieve the highest possible qualifications to ensure we are in a position to deliver the competitive edge and excellence our clients have become accustomed to. We’ve also put in place feedback loops that allow us to continuously improve our service delivery

MissionRisk Maps 2017 Executive Summary

To empower our clients improve their productivity by providing superior insurance, risk and human capital solutions with integrity and professionalism backed by highly engaged staff.

Our Vision

To be the consultant of choice for world class insurance, risk and human capital solutions in the markets we operate.

Core Values

As part of Aon Global, Aon Kenya upholds the global customer promise.


Aon's Unique Capability

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Client Focus

Clients are at the centre of our efforts. Aon is driven by a conviction that our clients’ needs can best be met through the full utilisation of– and access to – our comprehensive professional resources. Immersed in this client-centric environment, Aon professionals consistently deliver an integrated solution to our clients. We create long-term value for clients through our inspired, independent thinkers committed to delivering innovative and personalised business solutions.


Aon Risk Solutions (ARS) & Risk Management

Our expertise dwells on designing short-term insurance and risk management solutions that protect what’s important to our clients and their business. Aon is committed to long-term strategic client relationships providing proactive, cost effective advice and solutions .Our objective is to establish one approach and practice that increases our leverage with the insurance market in Africa. Our sole aim is to reduce the Total Cost Of Risk (TCOR) for our clients without compromising cover. Our Aon Global Client Network is an immensely important part of our offering for multinational and global clients. AGCN is a very powerful differentiator for Aon in servicing, winning and retaining global clients. Aon’s AGCN Solutions are categorized into two separate areas:

Global Client Solutions: This area includes products or other solutions developed by an AGCN Group that provide a service or program for a client that is global in nature, i.e. solves a client risk management or insurance issue in more than one country or region.

Country Specific Solutions: This area includes products or solutions developed within a country or region, either by an AGCN Group or another local Aon Group that provides a service or program for a client that is applicable within a country or region, but not globally applicable. In order to serve our clients better, efficiently and in a focused manner, our operations are aligned according to clients businesses and/or services. Each division is further segmented to deliver personalised services to our clients according to their areas of specialization. We provide general insurance portfolio management which involves all classes of general insurance under our specialised divisions.

Our Broking services include:

Short-term Insurance Broking: Aon is privileged to represent our clients in the insurance market. Importantly, given the volume of local and global premiums we manage, together with our specialised broking units, Aon is unrivalled in terms of pricing and coverage that we can obtain for you on all classes of insurance.

Long-term stability of pricing and capacity: Our strategy is to work with clients through the middle path of the peaks and troughs of the insurance cycle and to smooth the impact of adverse developments in order to create stability and predictability.

Benchmarking Data: Aon has developed a benchmarking process that enables clients to better understand their potential exposures.

Claims Management: Our central purpose is to ensure prompt and efficient handling of all claims with your image and reputation in mind. We are proud of our proven record of efficient servicing of this crucial aspect of your policies.

Approach to Optimising Risk Finance: Our insurance program design and structure is aimed at minimizing the total cost of insurance to our clients without compromising cover.

Risk Surveys: Aon provides unmatched pre- and post-loss property solutions that address a client’s property risk holistically and with a long-term view toward measurable results. Our best-in-class property risk control goes beyond hazard and risk identification and includes innovative risk mitigation strategies, property and business interruption valuations, fire protection engineering and access to a best-in-class proprietary data management solution.

Aon’s Integrated Approach to Risk
With a high degree of success Aon Risk Management has been helping clients to:

  • Understand the organisation’s significant exposures across the spectrum of their activities These exposures include those that are insurable and those not insurable

  • Understand the levels of risk and how best to manage them to achieve the companies targeted results and return on equity

  • Implement regular review programs against all significant risks and identity the most effective risk management process

  • Use the risk assessment data collected to allocate resources to ensure essential business goals are achieved

Core Services Provided Include:Political Risk Insurance

  • Risk Prevention and Loss control Surveys and programmes

  • Legal Compliance Audits (registered fire auditors & trainers)

  • Security Surveys

  • Emergency Planning & Business Continuity Planning

  • Health and Safety Audits

  • Enterprise Risk Management



Our Specialised Sectors in Broking

Industry & Mining


Personal Lines / Affinity


Tourism & Hospitality

Retail / Individuals

Forestry & Fishing

Financial Services

Mining & Quarrying

Logistics (Security, Transport & Communication)

Industry & Manufacturing



Micro Small & Medium Enterprises (MSME)


Whole & Retail Trade


Real Estate / Renting

Educational & Healthcare Institutions

Affinity Business

ICT & Technology

Non-Governmnetal organisation

Entertainment & Sports

Public Sector




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