For any enquires or bookings please contact:
UK Reservations: +44 (0) 208 283 1818; or your preferred Travel Agent
Kenya Airways plc
Airport North Road, Embakasi
P.O. Box 19002-0050
Tel: +254- (0) 20-6422000 /
+254-0711-02-2000 / +254-0734-10-2000
Contact centre (24 hours)
Tel: +254(0) 20 3274747/
+254 0711 02 4747 / +254 0734 10 4747
Customer relations: customer.relations
Kenya Airways, a member of the Sky Team Alliance, is a leading African airline flying to 50 destinations in more than 40 countries around the world, carrying over three million passengers annually and constantly seeks opportunities of expanding its network. It continues to modernise its fleet with its 34 aircraft being some of the youngest in Africa. This includes its flagship B787-800 Dreamliner aircraft. The on-board service is renowned and the lie-flat business class seat on the wide-body aircraft is consistently voted among the world’s top 10. Kenya Airways takes pride for being in the forefront of connecting Africa to the World and the World to Africa through its hub at the new ultra-modern Terminal 1A at Jomo Kenyatta International Airport in Nairobi. Kenya Airways celebrated 40 years of operations in January 2017.
Kenya Airways was voted last year by the World Travel Awards, as Africa's leading airline and for the fourth year in a row, voted as Africa's leading airline in the Business Class Category. Kenya Airways truly is The Pride of Africa.
With its foot print firmly ingrained in Africa, Kenya Airways is making an indelible mark in this continent and contributing to the sustainable development of Africa. Our goal is to offer a standard of service that seeks to enhance guest experience and offer the best value.
The airline has grown tremendously and is the only African member of the 20 strong Skyteam Alliance a global network of airlines that serve over 1000 destinations between them.
Kenya Airways product portfolio includes the cargo business - KQ Cargo and an International Air Transport Association (IATA) accredited aviation school - KQ Pride Centre. Kenya Airways through its partnership with KLM also has a Loyalty Program known as Flying Blue and our own loyalty program targeting students studying abroad known as Kool Flyers. Email: firstname.lastname@example.org, for more information.
Youngest fleet in Africa
Kenya Airways has made great strides in strengthening its continental business. It has heavily invested in modernising its operations through the acquisition of modern aircraft. These include the B787-800 Dreamliner and the New Generation B737-800.
The airline can now proudly claim to not only have the youngest fleet in Africa but also one of the largest network destinations on the continent. This is in line with its purpose to contribute to the sustainable development of Africa. The airline continues to connect Africa to the World and the World to Africa.
Kenya Airways operates state of the art B787 Dreamliner’s on all European departures, offering business and economy class. In Premier World - business class we offer 30 lie-flat beds offering a comfortable first class experience aboard the Dreamliner so you arrive at your destination refreshed and ready to do business.
Lounges at JKIA
Kenya Airways also invested in two new modern, state of the art lounges at its dedicated Terminal 1A located at its hub Jomo Kenyatta International Airport, Nairobi.
The Simba Lounge and Pride Lounge are for the exclusive use of Premier World passengers flying from or transiting through Kenya Airways’ JKIA hub. The lounges are also used by Sky Priority passengers from the airline’s SkyTeam partners who rated them amongst the top in the world. The lounge was voted the Second Best SkyTeam lounge in the world and SkyTeam was voted the Best Airline Partnership in the World.
As a member of SkyTeam we offer SkyTeam lounges for business class passengers in London-Heathrow, Paris-Charles-de-Gaulle and Amsterdam - Schiphol Airports.
Frequent Flyer programme
Flying Blue, the frequent flier rewards programme that goes further than most. Collect air miles on all Kenya Airways, KLM, Air France and SkyTeam partner flights and redeem them for a huge variety of rewards including free flights, upgrades, KQ holidays, retailer discounts and so much more. To enrol, visit: www.flyingblue.com
Improved hub connectivity
Kenya Airways recently moved its operations to the newly built Terminal 1A arrivals and departures. The new ultra-modern terminal is dedicated to Kenya Airways and its SkyTeam partners. The spacious terminal boasts over 30 dedicated check-in counters, fast baggage carousels as well as chic new lounges for the Premier World guests.
This hub redesign has seen Kenya Airways operate improved schedules that ensure efficient use of its aircraft, crew and flight connections for guests. This has contributed to an increase in flight frequencies to some cities on its network especially in Africa and a more convenient flight schedule. This has also improved connectivity through the Nairobi hub by 20% for transit passengers.
Kenya Airways has a well-established history of supporting growth of various sporting activities on the continent. The sports sponsorship has especially been vital in the airline’s vision to sustainably develop Africa.
Every year, the airline devotes millions of shillings in supporting different sports disciplines. The airline’s sports sponsorship portfolio, borne out of an acknowledgement of the need to harness the rich sporting talent in the country, boasts of Athletics, Golf and Motorsports.
The airline works closely with Tourism Boards across its network to promote tourism in various markets and as a result have partnered with The Kenya Tourism Board. In addition Kenya Airways has also partnered with the Born Free Foundation to protect wildlife through the Change Brings Change program onboard. The airlines commitment to to the environment is evident through the support of campaigns and initiatives to end poaching in Kenya.
KQ Cargo is the freight division of Kenya Airways mandated to transport various cargo across the Kenya Airways network and beyond using both passenger aircraft and two freighters. The dedicated freighter aircraft are deployed on regional African routes, feeding and de-feeding cargo from our hub in Nairobi. KQ Cargo proudly won African Cargo Airline of the Year Award in 2015.
KQ Pride Centre
Our state of the art modern training centre known as The Pride Centre offers world class training in hospitality, whether in the air or on the ground.
With unique modern facilities that incorporate true “experiential” learning, Pride Centre offers a wide range of courses that prepares every candidate for a career that really takes off.
Pride Centre also boasts a modern state of the art 737-800 simulator which pilots from all over the continent can use for their simulator training.
KQ Technical Centre was appointed an Embraer Authorised Service Centre in 2015.
Europe to Nairobi
Kenya Airways operates 4 x daily into Nairobi from Europe. Daily flights from London-Heathrow, Paris Charles de Gaulle and double daily with our joint venture partners KLM, out of Amsterdam Schiphol Airports
You can also connect into Amsterdam and onward to Nairobi from 19 regional departure points across the UK.
Sales across Europe are done in close co-operation with Air France KLM. KLM and Kenya Airways have a Joint Venture in nine countries and 20 destinations between Europe and Africa.
Baggage allowance out of Europe
The maximum free weight per piece:
Two pieces at 23 kgs per piece; maximum size (L, H, W) 158 cm per piece.
Hand luggage: one piece of cabin baggage
(L55xL25xH35cm) each weighing no more than 12 kgs.
Two pieces at 32 kgs per piece; maximum size (L, H, W) 158 cm per piece.
Hand luggage: two pieces of cabin baggage
(L55xL25xH35cm) each weighing no more than 18 kgs.