Help available for you


The UK Department for International Trade (DIT) provides tailored support packages for companies who are:

  • first time exporters (FTEs)

  • small and medium-sized enterprises (SMEs)

  • medium-sized businesses (MSBs)

for further information.

In addition, the British Chamber of Commerce Kenya (BCCK) can assist with networking, information, advocacy and marketing.

The following details are a selection of the services available to you:

Support from Department for International Trade (DIT)

Business opportunities

UK companies are set to benefit from a unique new five-year programme presenting real-time export opportunities that you can apply for online. This is part of a move to get 100,000 additional companies exporting by 2020.

Launched in November 2015, Exporting is GREAT is part of the UK Government’s GREAT campaign, and presents live export opportunities to UK businesses across a range of media outlets and digital channels. Hundreds of these export opportunities, with a potential total value of more than £300 million, are hosted on a new platform,, with many more set to come online each month.

“Exporting is GREAT” provides business advice and expertise to support you at every step on your exporting journey, from initial interest to selling in-market, and includes a year-long roadshow travelling the UK, giving face-to-face assistance to potential exporters, and using the latest technology to connect these businesses with live export opportunities.

Events and missions

Taking part in overseas exhibitions is an effective way for you to test markets, attract customers, appoint agents or distributors and make sales. DIT's Tradeshow Access Programme (TAP) provides grant support for eligible SMEs to attend trade shows overseas.

Participation is usually as part of a group, a great advantage for inexperienced businesses, and is usually led by one of DIT's Accredited Trade Associations (ATOs). ATOs work with DIT to raise the profile of UK groups and sectors at key exhibitions. 

The DIT calendar of events has some 400 core events and missions, and 1,000 opportunities across the TAP ‘Trade Access Programme’ and the English national regions.

DIT Events Portal

The DIT Events Portal provides a single calendar view of all DIT events and missions, and has been developed to provide companies with more detailed information on each event in order to help them decide on the most appropriate event to attend. The calendar can be filtered and searched by sector and/or market.

There are also detailed events websites which include more information about the event and also allow users to register for an event.

The DIT Events Portal is your central hub for business and networking opportunities. Search for future events and missions, register online and network with fellow delegates. See:

DIT webinars

The DIT Webinar Service runs hundreds of free hour-long internet events covering topics, sectors and countries around the world, helping you shape your export plan.

These events allow you to interact with the experts in specific sectors and countries and allow you to ask questions to enhance your knowledge

To see upcoming DIT webinars, please visit: and search for webinars.

DIT Overseas Market Introduction Service

You can also commission a DIT Overseas Market Introduction Service (OMIS) to help you enter or expand your business in Kenya. Under this service, the British embassy’s trade and investment advisers, who have wide local experience and knowledge, can identify business partners and provide the support and advice most relevant to your company's specific needs in Kenya. Contact the DIT team at the British Embassy in Nairobi for more information. See the ‘Resources’ section later in this guide.

Other Department for International Trade (DIT) services

DIT assists new and experienced exporters with information, help and advice on entering overseas markets such as Kenya. These services include:

  • An Export Health Check to assess your company’s readiness for exporting and help develop a plan of action;

  • Training in the requirements for trading overseas;

  • Access to an experienced local international trade adviser;

  • Help to grow your business through online exports;

  • Specialist help with tackling cultural issues when communicating with Kenyan customers and partners;

  • Advice on how to go about market research and the possibility of a grant towards approved market-research projects;

  • Ongoing support to help you continue to develop overseas trade and look at dealing with more-sophisticated activities or markets;

  • Information, contacts, advice, mentoring and support from DIT staff in the UK and their network of staff in Kenya;

  • Support to participate in trade fairs in Kenya;

  • Opportunities to participate in sector-based trade missions and seminars;

  • Access to major buyers, local government and supply chains in Kenya;

  • Advice on forming international joint ventures and partnerships;

  • Exploratory visits to Kenya;

  • Alerts to the latest and best business opportunities.

To find out more about commissioning any of these services, contact a DIT export adviser at: for a free consultation, or see further details at:

DIT E-Exporting Programme

DIT’s E-Exporting Programme aims to help UK companies get their brands to millions of global consumers and grow their business through online exports. DIT’s E-Exporting Programme helps UK companies who are:

  • new to selling online

  • already selling online, but need help with specific issues

  • experienced in online sales, but are looking to sell on multiple platforms globally

The programme enables you to:

  • arrange a free meeting through your local DIT office to get expert international trade advice and support, and access to DIT’s global network of contacts. See:

  • meet a digital trade adviser (where relevant), to help you develop and implement an international online strategy

  • set up on e-marketplaces quickly and also identify new e-marketplaces around the world

  • access better-than-commercial rates to list on some e-marketplaces, including lower commission fees and ‘try for free’ periods. See:

  • access the ‘E-Expertise Bank’, a community of over 175 B2B/B2C service providers offering free advice. See:

  • join DIT’s mailing list for opportunities to hear from industry experts, network with like-minded individuals and find out about e-commerce trends


Open to Export

Open to Export is DIT’s free, online advice service for UK companies looking to grow internationally. It offers free information and support on anything to do with exporting and hosts online discussions via its forum, webinars and social media where businesses can ask any export question, and learn from each other.

Open to Export can be accessed at:

In-market support

If you already export, and have decided Kenya is part of your business strategy, you are advised to contact the DIT team in Nairobi prior to your visit, to discuss your objectives and what help you may need (see the ‘Resources’ section at the end of this guide). They can provide a range of Kenya-specific services for you, including the provision of market information, validated lists of agents/potential partners, key market players or potential customers; establishing interest from such contacts; and arranging in-market appointments for you. In addition, they can also organise events for you to meet contacts in Kenya, or to promote your company and your products/services.

[Source: Department for International Trade (DIT)/]


Support from British Chamber of Commerce Kenya (BCCK)

In conjunction with the British High Commission, UK Department for International Trade (DIT) and British Chambers of Commerce, see the following list of services for members in Kenya:

For all members:


  • Monthly networking events (venues and timings varied to meet different preferences).  Note that non-members and guests will be charged a higher fee; those who confirm attendance and then do not turn up without giving adequate warning may be charged for the event.

  • Monthly informal drinks.

  • Meeting incoming trade missions.

  • Events with other local and regional organisations.


  • Updates from the Chamber, British High Commission and affiliated organisations.

  • Access to security briefings organised by the Chamber and British High Commission (BHC security briefings may be restricted to UK passport holders only).

  • Briefings on topical issues at monthly events (digests available online afterwards when appropriate).

  • Backbriefing on advocacy.

  • Access for individual member to training organised by BCCK.

  • Access to general research and marketing information.

  • Access to information released by British Chambers in UK and other members.


  • General advocacy for collective issues. Committees will be established where appropriate to pool key concerns.

  • Advocacy may be in conjunction with other chambers or Kenyan bodies, depending upon the issues being raised and an assessment of what will be the most effective approach for each issue.


  • The Chamber will market Kenya to the British Chambers in the UK and support trade missions coming to Kenya.

  • Invitations to meet incoming trade missions.

  • Regular round-up to rebroadcast members’ events, press releases and other activities.

  • BCCK website – linked to British Chambers in UK and globally and other organisations.

  • BCCK representation at annual ‘Explore Export’ and other DIT events in UK and abroad.


  • Discounts and offers from members and other organisations for chamber members.

In addition, for sterling members:

  • Private group receptions with High Ministerial Government VIP visits.

  • Quarterly roundtable business breakfast meeting with the High Commissioner, to facilitate and lobby issues pertinent to the respective business sector.

  • Full page profile in member directory, included embedded video and reports.

  • One free e-shot every quarter for company services/products/offers.

  • One 10 minute slot per annum to speak at British Chamber Networking Breakfast.

  • Opportunity to use High Commissioners residence/air house for corporate events (subject to availability and associated fees), including British Chamber guest generation. 

In addition, for corporate members:


  • All senior management able to attend BCCK events.  Any cost will be on a pro-rata basis.

  • Invitations to additional events organised by DIT and BHC.

  • Invitations to the British High Commissioner’s quarterly ‘breakfasts for business’.


  • The company can nominate who in the company receives BCCK email communication and updates.

  • Any member of the company can attend briefings and training being organised by BCCK (numbers may have to be capped for individual events depending on the size of the venue etc). Any cost will be on a pro-rata basis.

  • Access to reports and market research papers commissioned by BCCK.


  • Able to appoint company members to BCCK advocacy committees.

  • Support, usually across a sector, to resolve issues.


  • Support in marketing for the company, using BCCK and DIT contacts and reach into Government of Kenya, parastatals and the international diplomatic corps; as well as targeted introductions and invitations to BCCK members.

  • Listing in online directory of members on BCCK website (access to the directory is free and is expected to be used by members and companies in UK looking to do business in Kenya).

  • Sponsorship opportunities at events.

  • Opportunity to pitch at events.

  • Ability to advertise on BCCK website (separate fees apply).

Services for businesses outside Kenya:

  • Currently offered only in support of DIT Nairobi office.

Market insight 

  • Access to directory of services provided by BCCK members.

  • Market or sector overview.

  • Specific information on work permits, company registration, Kenyan tax etc.

Getting started               

  • Access to office space, meeting rooms.

  • Matchmaking services – introductions to agents, suppliers and distributors and potential customers.

  • Professional business services – introductions to trusted lawyers, accountants, tax advisors and other support services.

  • Support from DIT Overseas Programme Management Service.

Building market share  

  • Advice on the best routes to market.

  • Support for launches and marketing new products and services.

  • Access satellite offices in larger markets.

Contact the British Chambers of Commerce at: to find your nearest chamber in the UK, or contact the British Chambers of Commerce Kenya (BCCK) for further information. Visit:

[Source: British Chamber of Commerce Kenya]


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